GUIDE FOR SMALL BUSINESSES

web designer for small businesses

How to choose a web designer, what a professional small-business website costs, and the step-by-step path to a fast, mobile-friendly site that attracts local customers.

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WHAT TO EXPECT

What a professional web designer for small businesses should deliver

Small-business sites need clarity, speed, local search presence and a clear path to enquiries. The right designer focuses on conversions, not just pretty pages.

  • Mobile-first, fast-loading design

    Most customers search on phones. A good designer builds responsive pages that load quickly and keep users engaged.

  • Local SEO & on-page optimisation

    Meta tags, schema, NAP consistency and location pages to rank for "near me" searches and drive local enquiries.

  • Clear calls-to-action for lead generation

    Click‑to‑call, booking buttons, and simple contact forms that turn visitors into customers.

  • Ongoing updates & monitoring

    Design is never finished. Monthly analytics, security and fast updates keep your site converting.

Small business website on laptop and mobile
ADVANTAGES

Why a small-business specialist beats a general web designer

Specialists know industry language, common conversion levers and the local SEO signals that matter for trades, retail and local services.

Relevant templates & copy

Pre-built sections for service lists, pricing, testimonials and galleries that resonate with local customers.

Faster launch times

Specialists reuse proven structures and SEO sets so you can be live and taking enquiries in days — or minutes with AI-driven services.

Conversion-first approach

Design choices and content prioritise phone calls, bookings and quote requests — the KPIs that drive revenue for small businesses.

COST GUIDE

How much should you expect to pay?

Costs vary by complexity and ongoing support. Here’s a practical breakdown for small-business needs in 2025.

Starter (DIY + Support)

$0–$500 initial | $20–$60/month

  • Template site, basic pages
  • Self-managed updates or limited support

Small Business (Managed)

$500–$2,500 one‑off or $49/month managed services

  • Customise template, local SEO setup
  • Hosting, SSL and monthly updates

Growth & E-commerce

$2,500+ | $100+/month for integrations

  • Bookings, payments, inventory
  • Conversion optimisation & advanced analytics

All-inclusive managed sites from $49/month

Flat monthly pricing can include domain, hosting, SSL, unlimited content updates and local SEO — ideal for trades and local services who want predictable costs.

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CHECKLIST

10 Questions to Ask Before You Hire a Web Designer

These direct questions help you compare proposals and avoid surprises.

  1. Do you specialise in small businesses or my industry?
  2. Will the site be mobile-first and fast on slow connections?
  3. Who owns the content and can I export the site if I leave?
  4. Do you include local SEO (meta tags, schema, Google Business Profile) in setup?
  5. How are ongoing updates handled — self-serve, via ticket or text?
  6. What is the expected timeline from brief to launch?
  7. Which analytics do you provide and how often?
  8. Are domain, hosting and SSL included in the price?
  9. Do you provide case studies or references from clients like me?
  10. What happens if I need custom integrations later?
PROCESS

Typical project timeline — from brief to first leads

Different approaches change timelines. Here are realistic expectations for specialist small-business designers.

Discover

Brief, goals, target customers (1–2 days)

Design & Copy

Layouts, photography and SEO-ready content (2–7 days)

Build & Test

Performance checks, mobile testing, analytics setup (1–3 days)

Launch & Grow

Domain, monitoring, first marketing pushes (ongoing)

Need a site even faster? Congero’s AI-driven option can create an SEO-ready, mobile-first site via simple text responses and have it live in under 60 seconds.

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PORTFOLIO

Real small-business websites that work

Examples of designs and results — traffic, calls and conversion improvements clients saw after launch.

Plumber website example

Local Plumber — 72% more calls

New site focused on emergency calls and service pages. Result: strong increase in phone enquiries within 30 days.

Cafe website example

Local Cafe — 40% increase in online orders

Fast menu pages and clear ordering CTA boosted conversions and repeat visits.

Beauty salon website example

Salon — bookings doubled

Integrated bookings and local SEO increased visibility for treatments and packages.

SEO

Essential SEO requirements to include in your brief

Make sure your designer implements these fundamentals so your site actually gets found.

Local schema & NAP

Structured data, consistent address and phone across the site and Google Business Profile setup.

Fast page speed

Image compression, browser caching, and mobile performance optimisations to lower bounce rates.

Conversion tracking

Set up goals for calls, form submissions and bookings, plus monthly analytics reports that show ROI.

Tip

Ask your designer to demonstrate where they will add schema, which keywords they'll target, and what success metrics they'll report monthly.

FAQ

Frequently asked questions

Answers to common queries about hiring a web designer for your small business.

Simple sites can be live in a few days; custom projects often take 2–6 weeks depending on revisions, content and integrations. AI-driven builders can produce a working site in under 60 seconds for immediate previews.

Yes. Confirm whether updates are included in your plan (many managed services offer unlimited small edits) or if they charge hourly for changes.

Often yes — many managed plans bundle domain registration, hosting and SSL. Always confirm ownership and transferability of the domain.

Terms vary. Look for transparent plans and no-lock-in options if you want the freedom to switch providers later. Many modern services offer monthly plans with cancellation anytime.

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