opening a website for business
A clear, step-by-step playbook to plan, launch, rank and grow your business website — fast.
This guide walks new business owners through every practical step: what to prepare, how to choose domain & hosting, on-page and local SEO, essential analytics, and the first marketing moves that actually generate leads.
In this guide
1. Plan: Goals, Audience & Sitemap
Before building anything, decide what success looks like. Clear goals guide content, design and marketing.
Define 3 business goals
- Primary goal: e.g., Get 10 leads / week
- Secondary: Bookings, phone calls, brochure downloads
- Brand: Professional credibility & local visibility
Know your customer
- Who searches for your service? (e.g., "emergency plumber near me")
- Top questions they ask (pricing, hours, service areas)
- Device habits — mostly mobile or desktop?
Simple sitemap (must-have pages)
For most small businesses start with:
- Home — clear value prop & CTA above the fold
- Services — separate pages for each main service (helps SEO)
- About — trust signals, team, credentials
- Contact — phone, click-to-call, map, short contact form
- FAQ / Pricing / Testimonials — answer buyer questions
2. Domain, Platform & Hosting — Keep it simple
Decisions here affect brand, SEO and ongoing cost. Focus on clarity and reliability.
Choose a domain
- Prefer your business name or service + suburb (e.g., joesplumbingmelbourne.com.au)
- Pick .com.au if you operate in Australia — trust & SEO signal
- Keep it short, easy to spell and say aloud
Pick a platform
- Small businesses: subscription services (like Congero) = fastest launch + included SEO
- DIY builders (Wix, Squarespace) if you have time
- WordPress for heavy customisation — but factor maintenance
Hosting & SSL
- Use managed hosting for speed & security
- Always enable HTTPS (SSL) — included by reputable providers
- Backups and monitoring are non-negotiable
3. Content Strategy: Write to Win Searches & Customers
Content should answer what your customer types into Google and lead them to a single next step (call, form, booking).
Keyword-first pages
- Create one page per main service and optimise for a primary keyword (e.g., "emergency electrician Sydney").
- Use location modifiers for local queries.
- Include FAQs on each page answering common search queries.
Page structure that converts
- Headline with clear offer and location
- Quick bullet benefits (what you do & why you're different)
- Social proof (reviews, badges, case studies)
- Primary CTA near the top (click-to-call + contact)
Start a practical blog
Publish short posts that answer customer questions. Examples:
- "How to tell if your hot water heater needs replacing" — targets urgent queries
- "3 signs you need a licensed electrician" — builds trust and funnels to services
- Each post should solve a problem and link to a relevant service page
4. On-page SEO: A Practical Checklist
- Title tag: Primary keyword + location, 50–60 characters
- Meta description: Compelling 120–155 characters with a CTA
- H1: One per page, clear & containing the keyword
- URL: short, readable, include keyword (e.g., /plumbing-melbourne/)
- Images: Optimise filenames + alt text with keywords
- Internal links: Link service pages from blog posts and home
- Schema: Add LocalBusiness schema, FAQs and service schema
- Mobile-first: Ensure legible text, tap-friendly buttons
- Content length: Service pages 500–1,200 words depending on competition
- CTA: Clear next step on every page (call / book / contact)
5. Local SEO & Google Business Profile
For most small businesses, local searches drive the bulk of enquiries. Prioritise local visibility.
Google Business Profile (GBP)
- Claim & verify your GBP listing
- Use exact business name, address & phone (NAP) as on your website
- Choose correct categories and add photos, services, business hours
- Request reviews from customers and respond promptly
Local citations & reviews
- List on local directories (TrueLocal, Yellow Pages, industry-specific)
- Consistent NAP across listings improves rankings
- Encourage 4–5 star reviews — they increase clicks & conversions
- Claim and verify GBP
- Complete profile with photos and services
- Publish a post on GBP announcing your website launch
- Ask 5 recent customers for Google reviews
6. Technical SEO & Page Speed
Fast, secure, and crawlable websites rank higher and convert better. Here’s what to check.
- Enable gzip/brotli compression
- Serve images webp and lazy-load offscreen images
- Use a CDN if your audience is widely distributed
- Minify CSS and JS where possible
- Create and submit XML sitemap to Search Console
- Robots.txt — ensure pages you want indexed are allowed
- Fix broken links and 404s
- Ensure mobile viewport meta tag present
7. Marketing Basics: Launch to Your First Customers
Websites don't attract customers on their own. Pair your site with a few simple marketing channels that scale.
Google Ads (Search)
Use for immediate visibility on high-intent searches (e.g., "plumber near me now"). Start small, target service + location keywords, monitor cost per lead.
Email & SMS
Capture leads with a simple subscribe form. Use automated welcome messages and follow-ups for quotes or booking reminders.
Social & Local Ads
Facebook/Instagram for visual services; Meta Lead Ads can be cost-effective. Use local targeting to reach nearby customers.
Low-cost marketing sequence (first 90 days)
- Week 1: Launch website + claim GBP + announce on socials
- Weeks 2–4: Run a small Google Ads campaign for top services
- Month 2: Publish 2–4 helpful blog posts and promote them
- Month 3: Start asking customers for Google reviews; set up email capture
8. Analytics, Tracking & Conversion Rate Optimisation (CRO)
You can’t improve what you don’t measure. Set up simple tracking and focus on the highest-impact changes.
Essential tracking
- Google Analytics 4 — track sessions and conversions
- Google Search Console — monitor queries & index status
- Call tracking or event tracking for click-to-call buttons
Basic CRO wins
- Make primary CTA bold and above the fold
- Shorten forms to one or two fields
- Add trust signals (reviews, accreditation)
- Run A/B tests on headlines and CTAs
9. Launch Checklist — What to do before you announce
- All pages have unique title & meta descriptions
- Mobile and desktop tested — main CTA works on phone
- Forms and click-to-call tested
- Google Analytics and Search Console connected
- XML sitemap submitted to Search Console
- Google Business Profile updated with website link
- Announce launch via GBP post, email to contacts and social post
10. Growth Tactics: Months 1–12 Roadmap
Months 0–1
- Launch site, claim GBP, submit sitemap
- Run a short Google Ads test campaign
- Collect 10 initial customer reviews
Months 2–4
- Publish consistent blog content (1–2/month)
- Expand Google Ads keywords; optimise landing pages
- Start simple email marketing for repeat business
Months 5–12
- Scale ads on top-performing services
- Run seasonal promotions and retargeting
- Measure LTV and cost per acquisition — reduce cost per lead
Frequently Asked Questions
How long until my website starts generating leads?
Do I need to write all the content myself?
What is the cheapest way to get started?
Ready to open your website and start getting customers?
Launch a professional, mobile-ready website fast, with SEO and analytics set up — and unlimited updates so your site grows with your business.
All-inclusive plan: domain, hosting, SSL, local SEO and unlimited text-in updates for $49/month. No lock-in contracts. Cancel anytime.